Process Engineer
DYNAFIN CONSULTING
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Process Engineer
Présentation de l'entreprise
DynaFin Consulting is a human-sized, flexible consulting company delivering services in the Financial Services Industry. Our company consists of more than 145 committed consultants in several business domains: Invest – Payments – Credits – Insurance – Data - Risk & Compliance. In 14 years, we have become a reference in the Belgian Financial Services landscape. In July 2017, we joined the Alan Allman Associates ecosystem, adding theinternational dimension to our ambitions.
Rôles & Responsabilités
In order to expand our team, DynaFin Consulting is currently seeking a motivated Process Engineer with experience in banking, especially in the domain of financial security.
Responsibilities:
- Analyze current processes to identify inefficiencies and areas for improvement.
- Define and implement New business (sub)processes, within the principles of "Business Architecture" (insofar as they are defined for the domain concerned) and the strategic objectives of the bank.
- Make the necessary adjustments to existing processes.
- Continuously strive to improve existing processes in terms of customer satisfaction, efficiency and risk management.
- If appropriate, contribute to defining the needs for and testing the changes to the applications, with regard to the three aspects mentioned above.
- Regularly monitor and assess the existing processes (based on key indicators, customer complaints, etc.) and, if possible, identify improvements.
- Liaise and communicate with all involved at the appropriate time, including, to keep in touch with reality on the floor, the operational teams.
- Create and maintain sufficient (simple, understandable, easy to consult...) documentation, with a view to standardizing the implementation on the ground, solving incidents and supporting the resulting adjustments.
- Ensure that the processes and their documentation comply with internal and external guidelines (Legal, Compliance, Permanent Control, General Inspection, etc.).
Profil
- Master's degree in finance/economics/MBA.
- Demonstrated expertise within the banking sector.
- At least 4 years' experience in process.
- Good knowledge of the specific tools (Kamunda).
- Mastering the aspect of Risk Management and control
- Strong communication and collaboration skills.
- Fully endorses the values "Scrum": focus, openness, commitment, respect and courage, as well as knowledge sharing, openness, continuous learning and the will to really add value.
- Languages: Fluent in NL,FR,ENG.
- Soft Skills: Enthusiastic, motivated, excellent communicator, autonomous, analytical mind, time management skills, team spirit, proactive.